Privacy Policy

Resume : Summary: The company Simtech, as Processing Manager, undertakes to comply with the provisions of Regulation (EU) No 2016/679 of 27 April 2016 from its application on 25 May 2018 relating to data processing, files and freedoms with regard to the automated processing of personal data.

The information collected on the contact form or quote is saved in a file computerized by Simtech to establish a quote or respond to your request for contact. They are kept while our services interest you.

According to the IT law and freedoms, you can exercise your right to access your personal data and correct or delete by contacting by mail DPD Simtech ZI Tournai west 14 street of the great sewing B-Froyennes 7503 or email RGPD -simtech@simtech.be

Our website uses cookies that allow a better navigation, by navigating there you implicitly accept their presence on your machine. The data and / or information on our website are indicative and are not contractual. Simtech reserves the right to modify them at any time without notice.
This is the SIMTECH privacy statement regarding data of customers, suppliers and business partners. This privacy statement provides information on the processing of personal data by SIMTECH SRL.
The primary purpose of this privacy statement is to be a dynamic resource and a business tool so that we can offer you our services in the best possible way. We want you to feel safe when you visit our site and we are committed to preserving your privacy.
This privacy statement may change over time. The most recent privacy statement is posted on our website. This privacy statement was last modified on 2/07/2019.

2. WHEN DOES THIS PRIVACY STATEMENT APPLY?
This privacy statement applies to the processing by SIMTECH of all personal data of its customers, suppliers, business partners who have completed a contact form. This privacy statement does not concern the processing of employees’ personal data as part of their working relationship with SIMTECH.

WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?
SIMTECH is responsible for the processing of any personal data that falls within the scope of this privacy statement. This privacy statement indicates which personal data SIMTECH processes and for what purpose, and to which individuals or entities the data will be or may be provided.
4. WHAT PURPOSES DO WE TREAT YOUR PERSONAL DATA?
SIMTECH undertakes not to collect the sensitive personal data of its customers; do not export or sell the personal data of its customers and suppliers.
4.1 When interacting with SIMTECH to answer your questions
(i) What is this goal?
If you contact us at info@simtech.be or via the contact form on the SIMTECH website, we will use your personal data to answer your question or request.
(ii) On what legal basis are personal data processed for this purpose?
We process your information for this purpose based on our legitimate interest in answering your questions properly.
(iii) What personal data are we processing for this purpose?
To do this, we process your name, contact information, correspondence with SIMTECH about your question and any other personal data that is necessary to answer your question.

(iv) How long do we keep your personal data for this purpose?
If you have contacted us via the contact form on the SIMTECH page or via info@simtech.be, your data will be erased from our systems as soon as you no longer have any interest in our services.
4.2 When using our website: to deliver the functionalities of our Website and for their technical and functional management
(i) What is this goal?
If you use our website, we process the technical data to provide you with the functionality of our website and to allow administrators of our website to manage and improve its performance. If you enter data on our websites, such as a product preference or your location to receive relevant information or features, SIMTECH processes this data to provide you with the requested information or features. SIMTECH also uses cookies to enable you to quickly and easily retrieve information from our websites (for more information on cookies, see section 5).
(ii) On what legal basis are personal data processed for this purpose?
We treat personal data for this purpose based on our legitimate interest in providing a website that is technically operating properly and improving the performance of our website.
(iii) What personal data are we processing for this purpose?
To do this, we process the personal data you have entered on our websites or that is generated by the features you have used on our websites and the technical data of your device such as its IP address, the Internet browser that you use, the pages you visited on our websites, your click and navigation behavior, the duration of your session.
(iv) How long do we keep your personal data for this purpose?
For this purpose, your personal data will be kept for the time that you have an interest in our services. After this time, your personal data will be erased from our systems.

4.3 When you do business with us
a) For the evaluation and acceptance of a customer, supplier or business partner
(i) What is this goal?
When you contact SIMTECH, we process your personal data for evaluation and acceptance purposes, for example to confirm and verify your identity. SIMTECH will process your personal data for other administrative purposes, such as due diligence and filtering against lists of public sanctions available to the government and / or law enforcement agencies.
(ii) On what legal basis are personal data processed for this purpose?

We process personal data for this purpose because this is necessary for the conclusion of a contract between you and us. SIMTECH can not conclude contracts without obtaining the required information.
(iii) What personal data are we processing for this purpose?
To do this, we process your details such as your address and your e-mail address, your personal data such as your name, the financial data of the company and the details of your correspondence with us.
(iv) How long do we keep your personal data for this purpose?
To this end, your personal data will be kept for the duration of our relationship and your interest in our services and at least the legal period. After this time, your personal data will be erased from our systems.
(b) For the conclusion and implementation of agreements
(i) What is this goal?
When you have purchased a product or service from us as a customer, or when you work with us as a supplier or business partner, we process your personal data for administrative purposes such as sending invoices and payments. We also use your personal data to deliver or receive and administer our products or services. SIMTECH will process your personal data in order to continue the execution of our agreement, including for the provision of customer services. When you need to access the SIMTECH premises, we process your personal data for filtering purposes.
(ii) On what legal basis are personal data processed for this purpose?
We process personal data for this purpose because this is necessary for the conclusion of a contract between you and us. SIMTECH can not conclude contracts without obtaining the required information.
(iii) What personal data are we processing for this purpose?
To do this, we process your details such as your address and email address, your personal data such as your name, your order history and other data stored in our database of customers, suppliers and business partners.
(iv) How long do we keep your personal data for this purpose?
For this purpose, your personal data will be kept for the duration of our relationship and your interest in our services and at least the applicable legal duration. After this time, your personal data will be erased from our systems.
c) For relationship management and marketing
(i) What is this goal?
SIMTECH uses the information stored in its customer database to send you offers as well as to provide you with customer service, manage your account and communicate reminders. .
(ii) On what legal basis do we process personal data for this purpose?

When sending newsletters and / or other relationship management and marketing communications, we process personal data based on your consent. In addition, we process personal data for this purpose based on our legitimate interest in improving our marketing strategies.
(iii) What personal data are we processing for this purpose?
To do this, we process your details such as your address and e-mail address, your personal data such as your name, your order history and your correspondence with us.
(iv) How long do we keep your personal data for this purpose?
For this purpose, your personal data will be kept for the duration of our relationship and your interest in our services and at least the applicable legal duration. After this time, your personal data will be erased from our systems.
d) For the execution of business processes and internal management
(i) What is this goal?
We process your personal data as part of the performance and organization of our business. This includes general management, order management. SIMTECH also processes your personal data for its internal management. We have centralized processing facilities to work more efficiently. We perform audits and investigations, implement business controls, and manage and use directories of customers, vendors, and business partners. We also process your personal data for financial and accounting purposes, archiving and insurance, legal and commercial advice and in the context of dispute resolution.
(ii) On what legal basis do we process personal data for this purpose?
When sending quotes or orders, invoices and other legal documents related to the process of customer / supplier orders, we process personal data for this purpose according to our legitimate interest in satisfying the business relationship.
(iii) What personal data are we processing for this purpose?
To do this, we process your details such as your address and e-mail address, your personal data such as your name, your payment information, your order history and your correspondence with us.
(iv) How long do we keep your personal data for this purpose?
For this purpose, your personal data will be kept for the duration of our relationship and your interest in our services and at least the legal duration. After this time, your personal data will be erased from our systems.
4.4 Your choices
(a) If you participate in events or promotions
(i) What is this goal?
With your consent, we may send you emails with promotions and invitations to participate in events. If you choose to participate in one of these activities, we need your personal data to be able to announce and organize them. In addition, if you participate in any of these activities, we need your personal data to measure the response to events and / or promotions.
(ii) On what legal basis are personal data processed for this purpose?
We process personal data for this purpose on the basis of your consent. You may withdraw your consent at any time without affecting the lawfulness of the prior withdrawal treatment.
(iii) What personal data are we processing for this purpose?
To do this, we process your name, address, e-mail address and registrations for the event.
(iv) How long do we keep your personal data for this purpose?
To this end, your personal data will be kept for the duration of our relationship and your interest in our services. After this period, the personal data processed for this purpose will be erased from our systems.

5. COOKIES
We also collect information through the use of cookies. Cookies are small information files that record and retrieve information about your visit to this website – for example, how you entered our site, how you surfed the site and what information you were interested in.
To learn more about how we use cookies, read our cookie policy.

6. WHO HAS ACCESS TO YOUR PERSONAL DATA?
6.1 Access to your personal data in SIMTECH
The relevant Simtech staff and certain associated companies (such as accountant, lawyer …) have access to your personal data
SIMTECH employees are authorized to access personal data only to the extent necessary to achieve the intended purpose and the performance of their work.
6.2 Access to your personal data by third parties
The following third parties have access to your personal data, if any, for the provision of their products or services to SIMTECH: banks, insurance companies, IT suppliers, accountants, accountants, forensic experts and consultants.
When third parties have access to your personal data, SIMTECH takes the contractual, technical and organizational measures necessary to ensure that your personal data are processed only to the extent that such processing is necessary. Third parties will only process your personal data in accordance with the law in force.

6.3 The use of your personal data by those responsible for data processing
When a third party processes your personal data only in accordance with SIMTECH’s instructions, he acts as the controller of the data. We enter into an agreement with such subcontractor for the processing of personal data. In this agreement, we have the obligation to ensure that your personal data are processed by the data controller only to provide us services.
7. HOW ARE YOUR PERSONAL DATA SECURED?
SIMTECH has taken adequate measures to protect the confidentiality and security of your personal data. SIMTECH has implemented appropriate technical, physical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, damage, alteration, unauthorized disclosure or access and any other form of unlawful processing (including, but not limited to, unnecessary collection) or further processing. Computer security policies, staff training and secure servers are examples.
8. QUESTIONS OR REQUESTS FOR ACCESS, CORRECTION AND DELETION
You can request at any time access, correction, restriction, transferability or deletion of data that SIMTECH processes about you by sending a request to rgpd-simtech@simtech.be
9. CONTACT INFORMATION
If you have any questions regarding the processing of your personal data, please send a request for one of your data protection rights, please contact our privacy officer at rgpd-simtech@simtech.be.

This English version of PRIVACY POLICY is given for information only. Only the French version available on https://www.simtech.be/politique-de-confidentialite/ is legally binding between the parties.

Cookies policy

This website uses cookies. The SIMTECH website uses cookies and similar techniques (e. g. pixels). SIMTECH uses cookies to better meet the needs of its customers and to obtain additional information on visitor profiles. To do this, we use the following cookies: functional, analytical and marketing cookies. They can track your behaviour on the Internet, including through third parties. By clicking on the OK button, you agree to the use of analytical and marketing cookies and you consent to the associated processing of your personal data. For more information, see our Privacy Policy.

Cookies are small text files that can be used by website owners or third parties to make the user experience more efficient or to communicate with website visitors. By “similar techniques” we mean techniques such as scripts, tags and pixels. These techniques can be used as cookies to measure visits and track visitors. In this Cookie Statement, the term “cookies” also refers to similar techniques.

Personal data

By using cookies, we process the following (types of) personal data:

– IP address

– Web pages visited

– Click and navigation behaviour

– Data on peripheral equipment (mobile phone, tablet, computer)

The use of cookies is safe. No contact data, such as a telephone number or e-mail address, can be retrieved from the cookies. Therefore, cookies cannot be used for e-mail and telemarketing actions.

Purpose of cookies

We use cookies for several purposes. These objectives are to enable our websites to operate as efficiently as possible, to remember your preferences, and to measure your visit to our websites.

Categories of third parties

The personal data described above are processed by us and by third parties such as google analytics. These third parties are, in the first place, those who place or use the cookie.

We do not ask for your consent for “Necessary” cookies; we are authorized by law to place such cookies without your consent. For all other cookies, we need your consent.19078